Shipping

UK Royal Mail - £7 - 1-3 working days
Europe - £12 - 3-5 working days

Free shipping for UK orders over £150.

Delivery times are only estimates and start from the date of shipping and not the date of the order. It can sometimes take longer than stated.

Availability of items is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or phone.

Once your order has been dispatched you will receive an email notifying you of your tracking number.

Orders placed after 3pm on a Friday will be shipped the following Monday.

If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes, customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.

Please contact info@dodathestore.com for enquiries on shipping to other countries not listed above.

Returns

For earrings all items are final sale and not returnable. However, if there is a fault with them, please get in touch.

For other items to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact info@dodathestore.com to request a return on an item within 14 days of receiving it.

DODA reserves the right to refuse any returns which do not meet our returns policy requirements. The buyer is responsible for the cost of shipping the items back, we recommend you send back any returns using a signed for/ tracked service so it gets back to us safely.

DODA is not liable for any lost items.

Once we have received the return it will be processed as quickly as possible to the original payment method. Shipping costs are not refunded.